What should I do if I cannot access the network after the connection is correct?
Deeper Connect’s AtomOS startup takes 2~8 minutes. It is recommended to wait for a while for the first startup
It has been more than 10 minutes since Deeper Connect has been activated, but the router still does not detect the network signal, what should I do?
Confirm whether the router mode is selected as the Internet access method of the router. If you are not sure, please switch to router mode according to the router brand search related settings.
In this state, restart the modem alone.
If restarting the modem alone is useless, restart all network devices.
What is the function of the indicator lights of each interface of the device?
When the device is turned on, the power prompt red light will be on for 8-10 seconds; then it will become a fast double flash; when it becomes a slow flash, Deeper Connect will operate normally. When Deeper is running normally, the green lights on the two network ports are always on and the yellow lights are flashing (it may be that the yellow lights are on and the green lights are flashing).
What should I do if one of the network port lights does not light up?
Try to tighten the network cable or try to replace the network cable.
What should I do if the device is in normal use for a period of time and suddenly cannot access any network (cannot access the Internet)?
Please remove the flash memory card from the device, reinsert and restart the device.
What should I do if I forget the login password after changing it?
